Shipping & Delivery

We ship from Redmond, Washington (USA) using FedEx Ground via Shopify Shipping.
Shipping rates (if any) are calculated at checkout.
Each product page clearly shows whether an item is Ready-to-Ship or Made-to-Order.

Ready-to-Ship (Brass Bags)

Dispatch time: Ships in 1–2 business days (Mon–Fri)
Carrier: FedEx Ground (tracked)

Transit time (after dispatch):

  • Contiguous U.S.: typically 1–5 business days
  • Alaska / Hawaii: typically 3–7 business days

Your checkout estimate is the most accurate for your exact address.

Typical delivery guidance (after dispatch) from Redmond, WA:

  • WA / OR / ID: ~1–2 business days
  • West Coast (CA / NV / UT / AZ): ~2–4 business days
  • Mountain / Plains: ~3–5 business days
  • Midwest / Texas: ~3–6 business days
  • Southeast: ~4–6 business days
  • Northeast: ~4–7 business days
  • Alaska / Hawaii: ~3–7 business days

Sold out? Join the waitlist on the product page. Restocks are small and typically take ~25–30 days.

Made-to-Order / Pre-Order (Jewelry + select pieces)

Some pieces are crafted after you place an order to keep production intentional and limited.

Craft time: typically 4–6 weeks (varies by piece complexity and workshop schedule)Then shipping: once crafting is complete, your order dispatches and follows the same FedEx Ground transit ranges above.

Tracking & Delivery Confirmation

  • You’ll receive a tracking email as soon as your label is created and your package is scanned by the carrier.
  • For higher-value orders, we may require signature on delivery for added security.

Address Changes

Because orders enter production quickly:

  • Address changes are only possible within 24 hours of purchase (recommended)
  • After dispatch, rerouting may not be possible.

Delays (Transparent, premium framing)

We do everything we can to meet timelines, but delays can occur due to:

  • workshop production realities (handcrafted work)
  • carrier delays, weather, peak season

If your timeline is event-specific, message us before ordering  we’ll advise honestly.

Where We Ship

We currently ship within the United States only. (International shipping is not available yet.)